Medical administrative assistants, also known as medical secretaries, perform administrative functions for a hospital or clinic using their knowledge of medical terminology and applications. They can work in a variety of locations with common job titles like unit secretary, medical office assistant, patient coordinator or admissions coordinator.
This is a unique role in that it combines both direct and indirect patient care duties. It requires a strong balance of administrative skills and interpersonal abilities.
Medical administrative assistants are responsible for a wide range of tasks to ensure the office they are managing functions smoothly. Tasks include:
- Checking patients in at the front desk
- Answering the phone
- Scheduling appointments
- Interviewing patients for case histories and key information prior to appointments
- Compiling medical records and charts
- Processing insurance payments
- Operating computer software and office equipment
- Transferring lab results to the appropriate clinician
- Maintaining supplies and appearance for the office
DELIVERY METHOD: ONLINE
Course Length: SELF-PACED
